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Returns and Refunds

You have 14 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Refunds

Once we receive your item, we will inspect it and notify and immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­-refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

We are not responsible for returns lost in the post.

Return to:

Naturescape Ltd

Maple farm

Coach Gap Lane

Langar

Nottingham

NG13 8NF